Norwich Union Home insurance UK

This is a specialist page for Norwich Union home insurance @ eHome Insurance. Disclaimer The following details are not an endorsment of Norwich Union home insurance or eHome Insurance; we encourage you to shop around before you choose your home insurance provider.

Norwich Union is the country's largest insurer. 

eHome Insurance have joined forces with Norwich Union to bring you a revolutionary home insurance product and give customers a superior online home insurance solution backed by a major insurer. eHome Insurance policies are underwritten by Norwich Union, which means, along with operating online, premiums are highly competitive. The technology developed by the eHome website enables eHome Insurance to be the first online home insurance solution that lets you manage either your building insurance policy, contents insurance policy or both buildings and contents policy in your own time - 24 hours a day, 7 days a week. eHome Insurance's unique system saves you time while reducing the cost of your home insurance quote. You can get a quote and buy at a time that suits you – make mid-term adjustments, changes to address details and much more.

eHome is a trading style of E Insurance services

Whether you own or rent your property, whether it's a terraced, semi, bungalow, detached or a townhouse, eHome Insurance can provide competitive home insurance quotes online.

eHome Insurance offer three types of policy:

• Building & Contents Standard Policy - details below
• Buildings Only Policy - details below
• Contents Only Policy - details below

Building & Contents Standard Policy

The eHome Insurance Standard Policy is an annual policy that offers outstanding cover and flexibility.

• Buildings cover calculated automatically - so less for you to worry about.
• Contents Cover £55,000
• Cover for items away from the Home, 365 days a year - worldwide.
• Working from home equipment - £5000 of cover for, computers, fax machines, office furniture, office equipment, typewriters, photocopiers, printers etc.
  
• Bike helmets and leathers (whilst in use).
• Cover for bicycles and pedal cycles.
• Legal Cover (details below).
• Maintain your policy online - log in to change your address, add specified items or renew your policy all at your convenience.

eHome Insurance's quote process is designed to be simple and quick to complete

Buildings Only Policy

The eHome Insurance Buildings Only Policy provides cover for a wide range of perils as well as the usual flood, fire and storm etc.

• Buildings cover calculated automatically - so less for you to worry about.
• Alternative accommodation following an insured loss.
• Accidental damage to fixed glass, sanitary fixtures and underground services.
• Accidental damage option available to cover other accidental damage (see policy booklet).
• Legal Cover (details below) .

For policy wording and further details please refer to eHome Insurance's online Policy Booklet which you can download from the eHome Insurance site.

eHome Insurance's quote process is designed to be simple and quick to complete.

Contents Only Policy

The eHome Insurance Contents Only Policy will automatically give you £55,000 contents cover so there's less for you to worry about.

Cover is provided for the following:

• Home working equipment.
• Valuables.
• House hold items including carpets and curtains.
• Freezer contents.
• Replacement Locks.
• Legal Cover (below).

eHome Insurance automatically cover a standard level of accidental damage for radios, televisions, computers, audio equipment and receiving aerials and dishes fixed to your home (further cover can also be selected).

NB: There is a standard £60 excess on any claim made (additional excess may apply if a voluntary excess is selected).

 

Legal Cover

Legal Protection Cover is available as an extension to your policy for £25.00. The Legal Protection policy is underwritten by DAS Legal Expenses, an established market leader within the legal expenses insurance market. Legal Protection (details below) helps you through difficult and stressful legal situations, giving financial support to protect yourself and stand up for your legal rights against some of the following:

• Employment Disputes
• Property Protection
• Tax Protection
• Physical Injury
• Legal Defence

You can get an eHome Insurance Quote that includes legal cover in minutes.

Legal Expenses Policy

Features and Benefits

This screen contains a summary of the features and benefits of your Legal Expenses Policy. This summary does not contain the full terms and conditions, which can be found in the Policy Wording available on-line throughout the quotation process.

Features and Benefits	Significant Exclusions or Limitations	Policy Section
Employment Disputes We will pursue a claim through an employment tribunal or the ACAS Arbitration Scheme following a dispute arising from a contract of employment.		INSURED INCIDENT 1
Tax Protection Representing your rights throughout an investigation by the Inland Revenue into your self assessment tax return.	Investigations where the insured person is self employed, a sole trader or in business partnership.	INSURED INCIDENT 5, What is not covered 1.
Bodily Injury We will pursue claims for accidental death or physical injury.	We will not cover any illness or bodily injury which happens gradually or is not caused by a specific or sudden event.	INSURED INCIDENT 3 What is not covered 1.
Legal Defence Defence of criminal prosecutions and actions for unlawful discrimination or breaches of the Data Protection Act arising from an insured person's work as an employee.	Offences arising from owning, driving or using a vehicle. Payment of court orders.	INSURED INCIDENT 7, What is not covered 4.

How To Make A Claim.

If you wish to report a claim please ring 0117 927 1817 within 6 months of your accident.

How To Complain.

Making a claim You must give DAS details of any claim as soon as possible and within six months of the insured incident happening. You can write to:

Personal & Commercial Claims Department,
DAS Legal Expenses Insurance Company Limited,
DAS House,
Quay Side,
Temple Back,
Bristol
BS1 6NH

Alternatively you can e-mail: newclaims@das.co.uk.

How to make a complaint

If you have a complaint about our service or about a claim, please write to eHome Insurance's Managing Director at their head office address shown above. He will direct the complaint to the head of the relevant department(s). A copy of their internal complaint handling procedure is available on request. If you are still not happy with the response you receive, you have the right to ask the Financial Ombudsman Service to review your case.

DAS is covered by the Financial Service Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if they cannot meet their obligations. This depends on the type of business and the circumstances of the claim. Most insurance contracts are covered for 100% of the first £2,000 and 90% of the remainder of the claims costs. You can get more information about the compensation scheme arrangements from the FSCS.

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Norwich Union financial services extend to investments, retirement, protection and healthcare. CGNU plc was formed by the merger of CGU and Norwich Union on 30 May 2000. CGNU's principal business activities are long-term savings, fund management and general insurance. CGNU's combined life and pensions, retail fund and general insurance businesses in the UK operates under the Norwich Union brand.

Norwich Union is an Aviva company. Aviva is the world's fifth-largest insurance group and the largest insurance services provider in the UK. Aviva is the leading provider of life and pension products in Europe and is actively growing long-term savings businesses in Asian markets, Australia and the USA. Aviva's main activities are long-term savings, fund management and general insurance.

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Details correct at time of publication. . Terms and conditions can change, this web site is not responsible for the publication of current policy delails. Please check details before applying.... Disclaimer